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PingPong is joining Hotjar
We are happy to announce that PingPong has been acquired by Hotjar.

PingPong Blog

Stay up to date on the latest from PingPong and best practices from the world of UX research.

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Latest posts

Thomas

January 17, 2022

UX Research Conferences in 2022

It's a new year, with a new and updated list of conferences! Keep up with changes and developments in the industry. As you start to build your roadmap for the year, we've put together a list of UXR conferences that'll help keep you at the top of your game.

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Zsolt

January 7, 2022

Looking back on 2021

Another year has passed, so it’s time to look back and reflect on how things are going at PingPong.

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Thomas

December 3, 2021

6 usability tester archetypes and how to handle them

We’ve all met them. The tester who talks too much, too little or too polished. The good news is, even if you can’t change their behaviour, you can tweak yours to effectively manage them.

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Zsolt

October 28, 2021

7 things to think about before starting a UX research project

I was recently asked if I had any tips for someone who is just getting into UX research. Here are the seven most important things I’ve learned doing user interviews over the past ten years.

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Zsolt

September 27, 2021

New milestone alert: we’ve got our 150,000th tester!

Our tester base reached 150,000 members! We can’t thank you enough for making PingPong what it is for UX designers, developers and testers around the world.

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Thomas

September 24, 2021

Mission possible: how to recruit usability testers in any field

Recruiting testers can get complicated especially if you're looking for people with specific background or experience. Here I’ve rounded up a few ideas where to look for starters.

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Zsolt

August 11, 2021

New kits on the block: 7+1 tools every UX researcher needs in 2021

UX professionals have many options to choose from when it comes to tools that cut cost, save time or boost efficiency. Here’s my updated list of solutions that no UX researcher should be without in 2021.

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Zsolt

July 19, 2021

Writing screener questions that work: a 5-point checklist

A screener is the last step that stands between you and your ideal research participants. Here’s our checklist to help you avoid the most common pitfalls.

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Zsolt

May 31, 2021

Introducing our new video call

Back with our 9th product update and boy it's a big one.

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Thomas

February 25, 2021

99 Challenges Podcast - How user testing can improve your business

Tune in to 99 Challenges Podcast's user testing special episode with PingPong's very own Zsolt as the guest.

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Thomas

January 12, 2021

UX Research conferences in 2021

Are you keeping up with the changes in UX research? Here's our list of UXR conferences to help you get acquainted with the transitions and trends in the industry.

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Zsolt

December 18, 2020

Happy holidays and thanks for a great year!

Our thank you note for you for 2020.

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Thomas

August 13, 2020

UX podcast roundup 2020

Here's our top 10 list of UX related Podcasts to keep you in the loop and entertained while doing the dishes, or going for a run

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Zsolt

August 5, 2020

Our global user pool has reached 100,000 testers

We now have over 100,000 testers from 84 countries. We're very excited to share some details about this growth and our tester database.

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Zsolt

June 24, 2020

RITE Method: Comprehensive guide for Rapid Iterative Testing and Evaluation

RITE Method is a usability testing method that's the missing piece between agile product development and regular usability testing.

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Zsolt

June 5, 2020

Product Update #8: Team member permission changes

Important team member permission changes and further video player refinements in this week's product update

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Thomas

May 12, 2020

Product Update #7: Video player improvements

Video player and general improvements with new articles in the Help Center.

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Zsolt

May 8, 2020

We launched a dedicated job board for the UX Research community

Find your next job or recruit UX research professionals at UXResearchJobs.com

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Zsolt

April 24, 2020

Why regular and early testing is important - an example from Andy Grove’s High Output Management book

The real life example of why you need to constantly test your product and not just at delivery.

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Zsolt

April 17, 2020

Remote Product Management conferences in 2020

Our collection of the most promising remote conferences for Product Managers in 2020.

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Thomas

April 9, 2020

Remote UX conferences 2020

Not all of the conferences are getting cancelled or postponed. Check out our picks of the UX related remote conferences coming in the next few months.

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Zsolt

April 2, 2020

How to define your target audience for your UX research

The very first step to recruit your UX research participants is defining your target audience. I'll show you how to do this.

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Zsolt

March 11, 2020

Switching from in person to remote UX Research in the time of coronavirus

Our pro tips on how to make the best out of remote UX research.

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Zsolt

March 5, 2020

Boost your UX confidence with UX research

Here's my personal story as a junior designer trying to convince my coworkers with a new design direction.

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Zsolt

February 19, 2020

Ask the Network: What are the most useful UX research skills for designers?

I asked design and research leaders about their research skill recommendations for designers. These insights will cover what you need to know as a Product or UX designer to be able to fuel your design decisions with research insights.

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Thomas

February 17, 2020

Introducing our affiliate program for designers

Our affiliate program for Product and UX Designers and researchers is here. Earn 20% commission for any credit purchase from your referred customers.

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Thomas

February 12, 2020

Earn free credits for recommending PingPong

Introducing our new referral program to reward you for recommending us to your friends.

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Zsolt

January 15, 2020

Growing PingPong from 0 to 100 customers

In December, we finally hit our goal of having 100 customers using PingPong. As we enter a new decade, now seems the perfect time to share some thoughts...

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Zsolt

January 14, 2020

Product Update #6: Internal research title and more

We're announcing a few smaller features and improvements today to PingPong. Let's take a quick look at some of the changes.

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Thomas

January 6, 2020

UX Research conferences in 2020

We've collected the best UX research conferences for 2020. Check out our list →

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Zsolt

December 12, 2019

Let's make 2020 the year of great user research

We've got a special discount for the end of the year...

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Zsolt

November 29, 2019

Product Update: Clips ahoy!

Clips are now officially live. The best way to make an impact with user research is to start sharing those micro-interactions, doubtful user comments and other feedback with our wider teams. This is why we built clips.

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Jon

November 14, 2019

We're 45,000 testers strong 🎉

We're excited to announce that our global tester pool is now 45,000 strong. We've come a long way since we started PingPong. Read how we grow our tester pool...

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Zsolt

August 9, 2019

Clips by PingPong is coming + other product news

We're really excited to say that Clips by PingPong is launching shortly.

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Zsolt

January 10, 2019

Want to earn money online with user testing? This is what you need to know.

There are quite a few misconceptions about earning money online with user testing. Let me tell you about the details and how this stuff works.

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Zsolt

October 5, 2018

New tools for better UX research

While we’ve witnessed a boom in design tool innovation, we've seen fewer improvements with research tools and research product innovation lags behind researchers’ needs.

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Zsolt

January 10, 2018

Building PingPong: Product Update #4

You can transcribe 110 languages and dialects, pre-call tests and many more...

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Zsolt

September 1, 2017

Building PingPong: Product Update #3

Transcribe + Highlight moment, Real Time Interface and more coming...

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Zsolt

June 15, 2017

Building PingPong: Product Update #2

We've added Android Screen Sharing + Observer feature + Private Panel and more...

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Zsolt

January 30, 2017

Here’s what we learnt by releasing PingPong early

If you are not embarrassed by the first version of your product, you’ve launched too late. 

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Zsolt

January 11, 2017

Building PingPong: Product Update #1

We're announcing a few major changes today to PingPong. Let's take a look at what has changed and also take a sneak peek into our new and powerful features.

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Zsolt

November 15, 2016

PingPong: Simplifying User Research

Discussing the real challenges of user research on projects.

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