Customers

Customer service is incredible, a five-star service/support - they are superstars! I was able to find participants all over the world that will definitely make an impact on our product.

PingPong allowed us to make user testing a habit and a truly fun thing to do by taking care of the painful parts. PingPong repeatedly connected me with people with just the right background, allowing us to focus solely on testing.

PingPong helps us iterate drastically faster on our designs. Preparation for user tests used to take at least 2 working days, including screening & recruiting. Since we started to use PingPong, this takes us only half a day.

We got much closer to users than we have ever been able to before. The insights gathered continually help us better understand their needs and create experiences that truly help them achieve their goals.

We couldn’t have improved our design without regularly collecting qualitative data. The insights we’ve got through PingPong were extremely valuable and clarified the main motivations and concerns of our users.

PingPong massively reduced the typical overhead involved in trying to source people to validate ideas and assumptions. With PingPong we filled our interview schedule in under 30 minutes.