Make an impact
Voice your honest opinion and help companies build products that are great for everyone to use.
Get rewarded for every online session you complete — up to €50 for each 30-60 minute interview.
Why would anyone pay me to do this?
When designers are building apps and websites, they desperately want to hear what real users think about what they’re building. The best way to get these insights is by running user interviews. But finding great users to talk to and getting honest feedback can sometimes be tricky.
As a tester, you’re spending your precious time to help give this valuable feedback, and so our customers (mostly startups and internet businesses) are incredibly willing to pay you for your time.
How do I get invited to interviews?
When you sign up as a tester, your details will be stored semi-anonymously in our user database. Whenever a team is looking for users to interview, they’ll tell us about the kind of demographic they’re looking for, such as people from the United States or people who work in education.
If you match the criteria for the interview, you will automatically receive an invitation from us. This invitation will tell you what dates are available for interview and the amount of money you’ll earn from taking part in it. If you’d like to participate, just follow the instructions and pick an available time slot that’s convenient for you.
Can I sign up to PingPong in my country?
As long as you have a PayPal account - yes! We have testers like you from all over the world. Our clients too, are in many different countries and research happen day and night. So don't worry about only getting invitations to sessions at inconvenient European hours if you're in the United States.
How much can I earn?
The reward for each interview depends on a few factors, such as who’s running the interview, how specific their needs are, and how long the interview will be for. You’ll be able to earn up to €50 for each interview.
There’s also no limit to the number of interviews you can participate in.
What happens during the interview?
On the day of your interview, you’ll receive an email from us with a link for you to join the interview. Most of our interviews happen on the PingPong website, but occasionally they may take place on Skype.
You’ll need a webcam, a reliable internet connection and a computer/laptop that’s able to run video calls smoothly.
Usually, your interviewer will give you a website link to visit and ask you to share your screen. They’ll ask you a few simple questions: all you need to do is answer them honestly or think aloud by describing your thoughts while you’re looking at their product, so that they can learn from your reactions. A silent interviewee isn’t the most helpful one 😉
There’s nothing to be nervous about! Interviews are simple and friendly. It is not an examination and you’re certainly not being judged on how confident you are, or how good you are with a computer. Your interviewer will talk you through everything you need to know.
How do I get paid?
You will need a PayPal account to receive your payment. Your compensation will automatically be paid to your PayPal account 7 days after you participate in an interview. Please keep in mind that PayPal might charge you a small fee for receiving funds, especially if your PayPal account is not in Euros.
Do you deduct taxes from my compensation?
No. Payments made to your PayPal account aren’t taxed by us, and we don’t deduct any taxes. If you’re a taxpayer in your own country, it’s up to you to make sure you’re declaring the correct tax on your earnings.
Mirjam de Ruiter is a brand consultant, graphic designer & fashion stylist.
"I love using PingPong because I get to interact with new products and startups and learn from them. PingPong allows me to give feedback to companies who need my help and they get my undivided attention and objective opinion. It’s a real win-win for everyone."