Pricing

Schedule, research, analyse, repeat. Signing up with PingPong is free. There are no commitments or monthly fees – just flexible, pay-as-you-go pricing.

€75 +VAT

per credit

1 credit for a ⏱ 30 minute session.

1.5 credits for a ⏱ 60 minute session.


Sign up now, for free

You’ll only pay once you invite users to a research. Still not sure how it works? Book a product demo with us.

We’ll add VAT to your order if you're a UK customer, or if you’re buying credits for non-business use inside the EU.

What's included?

Whenever you want to carry out research and speak to users, just top up your account with credits.


  • Users available for research from 50+ countries!
  • Automated scheduling of research sessions in your calendar.
  • Use of our video calling platform, with desktop and mobile screen sharing.
  • Easy access to video recordings of your completed research sessions.
  • Automatic handling of all compensation for research participants, at no extra charge.