Building a better way of doing user research

Once upon a time, frustrating email ping-pong was a fact of life when trying to run user research. We set out to change that.

Zsolt

Zsolt is a design founder with background in UX design & research and product manager. He's responsible for most of what happens at PingPong.

Jon

Jon is a designer, developer, writer and entrepreneur who's also a founding member of Hanno. He's in charge of making sure PingPong's business ops run smoothly.

Tamas

Tamas is a full-stack engineer and bootstrapper with huge experience building complex systems. He's responsible for most of PingPong's codebase.

Sergei

Sergei is a designer & front-end developer. He may or may not have been designing and building PingPong's marketing websites, among other things.

We're building PingPong to combine our technology and user panel to make UX research quick and effective.

Nearly every single project we worked on would require us to track down and schedule users to interview. But this seemingly simple task was often one of the most time-consuming parts of our projects. The fact that we had to do it remotely wasn’t making it any easier either.

In 2016, we decided to bootstrap PingPong to make our lives a little easier. We built a simple prototype and successfully used this to carry out many interview sessions on our projects.

After a few months of beta testing with clients such as Skyscanner and plenty of iterations, we launched PingPong to help fellow UX researchers, product designers and startups worldwide to easily run remote user research.

PingPong is a bootstrapped startup registered in the UK and currently self-funded by our founders.

Join us. Use PingPong and say hello to remote user research that’s free of email ping pong, forever!